Welcome to SipGlaze! By shopping with us on www.sipglaze.com, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

  • SipGlaze is an online store selling mugs, glassware, and related home products.

  • By placing an order, you confirm that you are at least 18 years old or have parental consent to shop with us.

2. Product Information

  • We do our best to ensure product descriptions, photos, and details are accurate. However, small variations in color, size, or finish may occur since many items are handmade/curated.

  • All products are subject to availability. If an item is out of stock after you place an order, we’ll contact you with alternatives or a refund.

3. Orders & Payments

  • Orders are confirmed once payment is successfully received.

  • Prices listed are in INR (₹) and inclusive of applicable taxes unless otherwise mentioned.

  • We accept payments through secure gateways available on our website.

4. Shipping & Delivery

  • We ship across India through trusted courier partners.

  • Delivery timelines vary by location (usually 4–10 business days). Delays due to courier issues, strikes, or unforeseen events are beyond our control.

  • Please provide complete and accurate delivery details to avoid delays or failed deliveries.

5. Returns & Refunds

  • Returns are accepted only if the product is damaged, defective, or incorrect.

  • You must notify us within 7 days of delivery with photos/videos of the issue.

  • The product must be unused, in original packaging, and returned safely.

  • Refunds will be processed to your original payment method after inspection.

  • Non-returnable items: personalized/customized products, items bought during clearance sales.

6. Intellectual Property

  • All logos, designs, product photos, and content on SipGlaze are our property. Please don’t copy or reuse without permission.

7. Liability

  • We are not responsible for indirect or accidental damages once the product is delivered.

  • Our maximum liability is limited to the order value you paid.

8. Changes to Terms

  • We may update these Terms & Conditions at any time. Updates will be posted here with the revised date.

9. Contact Us

If you have questions, reach out to us at:

📧 Email: sipglaze@gmail.com